Prologue
The spread of smartphones and social media in 
ASEAN countries over the last decade has been 
nothing short of remarkable. It Is no exaggeration to 
say that social media is now the main source of 
information for ASEAN sei-katsu-sha−our term for 
the holistic person.
However, looking forward to the next ten years, 
technologies that could be the “next smartphone” 
have in recent years been showing signs of 
spreading one after another in Japan, China, the US 
and elsewhere. The Internet of things (IoT), artificial 
intelligence (AI), connected cars, smart speakers and other new technologies are beginning to change sei-katsu-sha’s behavior around the world. 
other new technologies are beginning to change 
sei-katsu-sha’s behavior around the world. 
So what changes will occur when ASEAN sei-katsu-sha 
encounter technologies like these? And how will their 
interactions with companies and brands change?
This time, we discuss behavioral changes and changes 
in interactions with brands that will result from new 
technologies, drawing on independent research, 
including case studies of extreme users in ASEAN.
 
We also explain what companies and brands should 
do to respond quickly to these changes. 
Introduction
Facebook was launched for public in 2006. Apple’s first iPhone was released 
in 2007. These things happened only about 10 years ago. The adoption of 
the smartphone in the last decade has dramatically changed the lives of ASEAN 
sei-katsu-sha. 
This photo was taken in Ho Chi Minh City, Vietnam in the of summer 2015. 
A woman working at a food stand holding the latest smartphone shows the 
degree to which the smartphone had spread at the time, but it is hardly 
remarkable now.
				Today, ASEAN is one of the world’s most mobile connected regions. The per 
capita penetration of mobile phones here tops even that of the developed 
regions of the world.
(The number of mobile connections 
compared to population : not unique users)
					Our question is: looking forward to the next 10 years, what technologies will 
change ASEAN sei-katsu-sha’s lives and how?
						
							What’s next after smartphone ?
The role of media has changed markedly with advances in device technology.
The spread of television ushered in mass media, and mass products and 
mass trends moved the masses. The spread of personal computers and the 
Internet brought Internet media, giving sei-katsu-sha the ability to search for 
and disseminate information themselves. Then the penetration of mobile 
phones and smartphones enabled sei-katsu-sha to connect to the internet 
anytime, anyplace, making them more proactive.
It is already 10 years since the advent of the smartphone. Our question is: 
what will be the next thing to change the lives of ASEAN sei-katsu-sha ?
Naturally, we think that smartphone technology will continue to be core 
technology in the coming decade. But there are already examples in Japan, 
North America, China and elsewhere of the next technological innovations 
changing sei-katsu-sha behavior. What kinds of media will come into being 
from the technologies that follow the smartphone, and what lifestyle 
behaviors will they bring?
| Technology  or device  | 
											Media | sei-katsu-sha behavior  | 
										
|---|---|---|
| TV | Mass media | Mass behavior | 
| Computer | Interactive media | 
												
												Information transmission  Searching  | 
										
| Smartphone | Personalized media | Anytime Anyplace | 
